Service Policy

This Service Policy explains how AI Photo Restore delivers and supports digital photo processing services.

1. Service Model

Orders are processed on demand based on selected options and instructions provided by the customer.

2. Input Requirements

Customers are responsible for uploading clear files and lawful content with necessary rights and permissions.

3. Processing Scope

Restoration, colorization, aging, and retouching results depend on source image quality and chosen tools.

4. Quality Corrections

If output materially differs from selected scope, one reasonable corrective pass may be requested within the support window.

5. Delivery Channel

Processed files are delivered digitally to the email address associated with the order.

6. Refund Eligibility

Refunds are available where service cannot be delivered, technical failure occurs on our side, or duplicate payment is confirmed.

7. Data Handling

Source and result files are stored only for operational, support, and legal purposes, then deleted or anonymized.

8. Support and Complaints

Support requests should include order references such as PNR or order ID and a short issue description.